Privacy Policy

Last updated: June 23, 2026

This Privacy Policy explains how SageneX Lab (“SageneX Lab,” “we,” “us,” or “our”) collects, uses, and protects the information you provide when you contact us through this website. We collect only what we need to respond to you and, where you have asked us to, to keep you updated on our work.

Information we collect

When you submit our contact form, we collect:

• Name — so we know who we are talking to.
• Email address — so we can reply, and, if you opt in, send updates.
• Your message — the content you choose to send us.
• Newsletter preference — whether you checked the box to receive updates.

We do not require any other personal information, and we do not use advertising trackers or sell your data.

How we use your information

• To respond to your inquiry. We use your name, email, and message solely to reply and to discuss the matter you raised.
• To send updates — only with your consent. If, and only if, you check the newsletter box, we may send you occasional updates about our platform and progress. This is separate from answering your inquiry, and you can withdraw consent at any time.

How we share information

We do not sell or rent your personal information. We share it only with service providers that help us operate the website, under agreements that require them to protect your data:

• Form processing: our contact form is processed by Formspree, which delivers your submission to us by email.
• Email updates: if you opt in to updates, we will use a reputable email service provider to manage that list and deliver messages with a working unsubscribe link.

We may also disclose information where required by law.

Data retention

We keep inquiry messages for as long as needed to handle your request and for a reasonable period afterward for our records. If you opt in to updates, we keep your email until you unsubscribe or ask us to delete it.

Your rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. To do so, email hello@sagenexlab.com and we will respond within a reasonable time.

Marketing emails

Every marketing/update email we send will identify SageneX Lab, include our mailing address, and provide a one-click way to unsubscribe. We honor unsubscribe requests promptly, in line with the U.S. CAN-SPAM Act.

California privacy rights

If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and to opt out of any “sale” or “sharing” of personal information. We do not sell or share your personal information. To exercise your rights, contact us at the email above.

Security

We use reasonable technical and organizational measures to protect the information you share. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for a professional audience and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version here and update the “Last updated” date above.

Contact us

Questions about this policy or your data? Email hello@sagenexlab.com and we will be happy to help.